
The disaster that plagued the selling of tickets for the Colorado Rockies World Series games at Coors field, will soon be forgotten, as this time around the ticket sales went off without a hitch, as 50,000 tickets sold in less than three hours time without a technical problem.
The crash, which we talked about here, caused a delay and huge public relations problem, as fans were extraordinarily frustrated over the inability to access the site to purchase the tickets.
In what is now being attributed to an "external, malicious attack," where computers with software made to generate five-digit codes to fool the system into believing they're human beings, they now have a handle on dealing with the problem.
"The online system, after a slow start, certainly worked very, very well for us," club spokesman Jay Alves said.
From the technical side of it, the computers being blocked worked, but the computers didn't discard the attempts, and so the system then clogged up and crashed.
Like we mentioned before, even though the people attempting to do this were wrong, at the same time, it sounds like Paciolan didn't properly configure its software to get rid of those attempting to fool the system.
While some fans are still outraged over the whole thing, and rightly so, once the first game and series begins, they'll be glued to their TVs and rooting for their team to win.
It's a good lesson to learn, in that whenever we may market and work in high profile setting like this, we need to be extra meticulous in checking out all possibilities that could go wrong. This is a big negative hit for Paciolan because they didn't get it right in such a public setting.







» Know More Media Review: California Wild Fires, Open Content Competition, and World Series Faceoff from Know More Media
This week the dominant news was and continues to be the California Wild Fires. Thankfully none of our staff or authors we directly affected by the fires aside from having to deal with the poor air quality. There was... [Read More]
Tracked on: October 26, 2007 9:13 PM | Permalink to Trackback