« Complete Online Product Information Crucial to Sales | Main | Widgets: The Next Online Monetization Target »

Jun13
Consumers Say Snail Mail Still Has its Benefits

In an interesting study with some surprising results, a new survey by International Communications Research reveals that people still feel receiving mail in their mailbox is better in some cases than any other medium - including email.

When receiving junk mail through their physical mailbox, people are much more receptive to it than when through email. Consumers find it much less disruptive to their everyday life than they do being solicited through email or phone contacts.

The results of the study show 73 percent of customers would rather receive new-product announcements through the physical mail box than they would by email. Only 18 percent said they'd prefer it via email. Surprisingly, 70 percent preferred physical mail delivery from companies they haven't worked with. I say surprisingly, because I wouldn't think it would be that high. I guess it depends on how the question was asked.

Snail%20mail%20still%20preferred%20by%20many.gif

In the biggest difference in preferences, 86 percent of respondents said they would rather receive private information like bills and bank statement in the mail, against only 10 percent for emails. Again, this is a surprise to me. It seems after this much time has passed, online banking and bill paying would be much more preferred.

Of course this doesn't necessarily mean that it is practiced at these levels, it only says they're preferred at these levels. Even so, it's pretty surprising.

Consumers also tend to hold on to their physical mail much longer than their emails, as 31 percent said they toss their print mail, whereas 53.2 percent get rid of their emails.

It could be that we need to think about sending snail mail in cases where we're reaching out to new customers. The statistics seem to speak pretty strongly to it being a better way of getting noticed for the first time.


3 Comments/Trackbacks




I for one agree that marketing emails are invasive and disruptive for me. Since I use my email mainly for business purposes, it would be very frustrating to have to sift through junk mail and even when it is filtered out, it bothers me to know that it's there. I like a spam free email box. I even go so far as to ask my friends and family not to send me any forwards or chain mail...I don't want it, I don't forward it and I don't read it.

» Know More Media Review: Information Overload, Privacy Issues and the Secret to Success from Know More Media
Some things to think about – it’s a lot going on out there!   Marshall Sponder (WebMetricsGuru) researched the ramifications of Google's growing web-power. According to Sponder it could be much bigger than the loss of privacy. Wha... [Read More]

Joshua Justin Keene
P.O. Box 834
Red Mountain, California, 93558

This is my address, if anyone can get me free junk snail-mail please send it my way, thank you!!!!!!

submit a trackback

TrackBack URL for this entry:

post a comment

Name, Email Address, and URL are not required fields.





Comment Preview

« Complete Online Product Information Crucial to Sales | Main | Widgets: The Next Online Monetization Target »

Advertise

Related Resources

sponsored ads



subscribe


Prefer Email?
Subscribe below-

Enter your Email:


Powered by FeedBlitz What's this?

Current News

Support This Blog

My site was nominated for Best Marketing Blog!

business social media

Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!

BIZZlogos - Add your logo - free link to your site
BIZZphotos - Add photos of your products and people
BIZZprofiles - Submit your profile and build your online visibility
BIZZspotlight - Spotlight your business with free links
BIZZvideos - Videos about businesses, products and business people.
BIZZbites - "Digg" for Business - Submit your articles and posts

Know More Media - Sales / Marketing

know more media network

View Network Map

Network Feed List (OPML)

Know More Media Network
Feed


we support unitus

PRWeb

Influencer



TheAlphaMarketer is a member of the Know More Media network of business related blogs.

Here are some current headlines from some of our business publications:

ProductivityGoal

CallCenterScript

AdHurl

TheBizofKnowledge

LandingTheDeal

CustomersAreAlways

HealthCareVox

BrainBasedBusiness

TheInsurancePolicy

MarketingBlurb